You can’t set up a ‘work’ profile for managing your charity’s Facebook. Here’s why.

8 minute read Can we set up separate Facebook profiles for work, in order to manage our charity’s Pages and Groups? Unfortunately, you cannot. The Facebook rules are: one profile per individual, using your real name. This is clearly stated in their terms and conditions, which you have to agree to in order to use … Read more

New Digital Charity Lab Resource – Guide to Setting Up Your Non-Profit’s First Website, with Free Briefing Template

Setting up your non-profits FIRST website

Are you with a new charity, campaign or social enterprise, and do you need to commission its first website? Are you wondering how to even start writing a brief to send to web agencies? Use our guide and handy free template to develop a comprehensive brief for your organisation’s first ever website: Guide to commissioning … Read more

Resource of the month: (amazing, free!) 12-Step Brand & Content Framework

12 Step Content Framework by Steve Bryant

We all know that our non-profit organisations need a content strategy. Websites need to be regularly refreshed and updated with new content; high quality content that provides useful information to your target audience is a proven way to grow your audience and build relationships. But it’s so easy for content strategy to just never happen … Read more

Resource of the month: To segment or not to segment? Guide to segmentation from the Public Interest Research Centre

To segment or not to segment?

The always-brilliant Public Interest Research Centre have a tremendous new resource all about audience segmentation. I’ve long been a fan of their guides to testing and framing communications, and this new resource is just as useful. It tackles the tricky question of segmenting – when is it useful, and when does it hamper our efforts … Read more